Guest Services

We’re here to make your visit as convenient and enjoyable as possible! 

What We Offer:

• Cuddle Carts & Kids Strollers: Keep little ones happy while you shop.
• Wheelchairs: Complimentary for those in need.
• Transit Schedules: Plan your journey with ease.
• Discovery Books: Includes maps and local highlights for Sherwood Park.

Complimentary Services:

• Lost Child Assistance: Helping reunite families quickly.
• Lost & Found: For misplaced items.
• Free Gift Wrapping: For purchases made within the mall (receipt required).
• Free Coat Check: Keep your hands free while you shop.

Holiday Gift Wrapping (Nov. 12 – Dec. 26):

• Small: $3
• Medium: $5
• Large: $7
  100% of proceeds go to the Strathcona Food Bank to support Christmas programs.

Need assistance? Give our Guest Services team a call at 780-467-7766 — we’re here to help with store inquiries, lost & found, mall events, and more.

Have a question? Text us anytime at 587-930-4416 and our team will be happy to help! Whether you're looking for store info, mall hours, or event details — we're just a message away.

Visit Guest Services today for help or information!