Rules of Enjoyment

To ensure everyone has a great shopping experience, we kindly ask all shoppers to follow these simple guidelines:

  • Footwear and proper attire required
  • Proper behaviour is required. No canvassing, soliciting, or loitering
  • Due to health regulations, no animals are permitted within the shopping centre with the exception of service animals; proper documentation required
  • Sporting equipment such as skateboards, rollerblades etc. are not permitted for use in the shopping centre
  • Bicycles are not allowed in the shopping centre. Use bicycle racks provided.
  • We are a non-smoking facility which includes e-cigarettes, vapour devices etc.


Free Wifi

Stay connected with our FREE centre-wide WiFi. Just connect to the "#Sherwood Park Mall" network, type in your postal code, and you're ready to go.


Mall Walking

Take steps to better health. Did you know that walking twice around the mall interior including all wings, is one mile?


ATMs & Cryptocurrency

Withdraw cash easily at our Rapid Cash ATM, located in front of Peoples Jewellers.

Looking for cryptocurrency? Visit the Honey Badger Cryptocurrency ATM in the food court to buy or sell Bitcoin, Litecoin, and Ethereum using your digital wallet, mobile phone, or cash.


Guest Services

What We Offer:

  • Free Gift Wrapping: For purchases made within the mall (excluding special holidays, receipt required).
  • Free Coat & Bag Check: Keep your hands free while you shop.
  • Discovery Books: Includes maps and local highlights for Sherwood Park.
  • General Shopping Centre Information & Directions: Get the help you need while navigating the mall.
  • Transit Schedules: Including Strathcona County Transit.
  • Wheelchairs & Kiddy Carts: Complimentary for your convenience.
  • Emergency Paging: Quick assistance when you need it.
  • Lost & Found: For misplaced items.
  • Emergency Diapers/Wipes/Feminine Products: Available when needed.
  • Taxi & Handi-bus Service: We’re happy to arrange transportation for you.
  • First Aid Assistance: On hand for emergencies.
  • Security Safe Walks: For added safety when leaving the mall.

  • Holiday Gift Wrapping (Nov. 12 – Dec. 26):
    • Small: $3
    • Medium: $5
    • Large: $7
      100% of proceeds go to the Strathcona Food Bank to support Christmas programs.


Handicap Access/Barrier-Free Access

Sherwood Park Mall is wheelchair accessible and walker friendly. Please refer to our floor plan for more detailed information. All of our main entrances offer barrier-free access, as do our washrooms and family room. All of our main entrances offer parking stalls reserved strictly for those vehicles featuring proper handicapped identification.

Mall Security

Handled by Garda Security, ensuring a safe shopping experience for everyone.
📞 Security Line: 587-984-8331

Green Initiatives

Find out more about The Circular Innovation Council and Leftovers Foundation