Sales Associate

Come work with us!

Do you love fashion and home décor?
Are you passionate about creating memorable shopping experiences and helping customers feel at home?
Are you someone who thrives in a warm, team-oriented environment where you can connect with people, share your product knowledge, and help customers find exactly what they’re looking for?

If that sounds like you, we’d love to meet!

As a key member of our team, you’ll bring your sales expertise, product knowledge, and friendly energy to every interaction. At our Sherwood Park Mall location, we want to provide our customers with a seamless shopping experience. Whether they’re looking for stylish designer linens and accessories, blissfully soft luxury sheet sets, or a temperature-regulating mulberry silk duvet, we’re happy to assist our guests in-store, over the phone, or online.

Overview

The primary responsibilities of a sales associate are driving sales and providing exemplary customer service. Other responsibilities include processing sales, restocking shelves, and other retail housekeeping duties.

Requirements & Responsibilities

• Deliver friendly, supportive, energetic, and enthusiastic customer service.
• Inform and educate customers using detailed product knowledge.
• Help troubleshoot any customer concerns clearly and effectively.
• Be ambitious and motivated to sell new and designer products.
• Thrive in a team-based environment to achieve store goals.
• Share your flare and passion for fashion and home decor.
• Ability to stand for up to 8 hours.
• Ability to lift or carry a box up to 50 lbs. in weight.
• Ability to shift, push, reach, stretch, twist, bend, pull, or maneuver weight over 50 lbs. to fold, stock, and build or display merchandise. In addition, you may be required to change beds, including moving a mattress to put on a bed skirt.
• Ability to climb ladders, lift stock up to 20 lbs. at/over shoulder height, and change light bulbs.

Skills & Qualifications

• 1 year of sales and retail experience preferred.
• Dedication towards providing exceptional customer service and in-store experiences.
• Demonstrated success in driving sales and building customer loyalty.
• Excellent communication and problem-solving skills.
• Previous experience in home styling or fashion retail an asset.
• Open availability – days, evenings, weekends.

How We'll Invest In You

• Competitive wage - the final salary may vary based on job-related knowledge, skills, and experience
• Extended health and dental benefits for those working 28+ hours
• Team member discount program
• Employee & Family Assistance Program (EFAP)
• On-line training program
• Referral bonus program (up to $300)

Key Relationships

• Reporting to the Store Manager and coordinating with other Sales Associates.